Shipping Policy
Shipping Policy
Thank you for choosing Littles Royale! We strive to ensure that your shopping experience with us is as seamless and enjoyable as possible. Below, you'll find all the necessary information regarding our shipping policies to assist you in understanding how your order will be processed and delivered.
Processing Time:
- All orders are processed within 1 business day (excluding weekends and holidays) after receiving full payment.
- During peak seasons or promotional periods, processing times may be extended. Rest assured, we do our best to fulfill orders as swiftly as possible.
Shipping Rates and Delivery Time:
- We offer various shipping options, including standard, expedited, and express delivery, each with its corresponding rates and delivery times.
- Shipping rates are calculated based on the weight of your order and the destination address. You can view the shipping cost during the checkout process.
- Estimated delivery times vary depending on the shipping method selected and the destination. Once your order has been shipped, you will receive a confirmation email containing tracking information to monitor the delivery status.
Domestic Shipping (within mainland UK]):
- For domestic orders, we utilise reliable courier services to ensure prompt and secure delivery to your doorstep.
- Estimated delivery times typically range from [2-5] business days, depending on the shipping method chosen and the destination address.
International Shipping:
- We offer international shipping to select countries. Shipping rates and delivery times vary based on the destination.
- International orders may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates. Import duties, taxes, and charges are not included in the item price or shipping cost and are the buyer's responsibility. Please check with your country's customs office to determine these additional costs before placing your order.
Order Tracking:
- Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. You can use this information to track your order's delivery status online.
- In case of any issues with tracking or delivery, please feel free to contact our customer service team, and we'll be happy to assist you.
Shipping Restrictions:
- Certain products may be subject to shipping restrictions due to size, weight, or regulatory requirements. We comply with all applicable shipping regulations and reserve the right to cancel orders that cannot be fulfilled due to these restrictions.
Order Changes and Cancellations:
- Once an order has been placed, changes or cancellations may not be possible due to our quick processing times. If you need to modify or cancel your order, please contact us immediately, and we'll do our best to accommodate your request.
Lost or Damaged Shipments:
- While we take every precaution to ensure the safe delivery of your order, unforeseen circumstances such as lost or damaged shipments may occur. If your order arrives damaged or fails to reach you within the estimated delivery timeframe, please contact our customer service team, and we will initiate an investigation and take appropriate action to resolve the issue.
Returns and Refunds:
- Please refer to our Returns and Refunds Policy for detailed information on returning items for a refund or exchange.
Contact Information:
- If you have any questions or concerns regarding our shipping policies, please don't hesitate to contact our customer service team at littlesroyale@gmail.com , we're here to help!
By placing an order with Littles Royale , you agree to abide by the terms and conditions outlined in this Shipping Policy. We appreciate your trust in us and look forward to serving you.